This Privacy Policy (the "Policy") provided below is with respect to the use and protection of any personally identifiable information ("Personal Information") you provide to us by accessing or using any of the online facilities provided by https://www.my-lord.in/ including but not limited https://www.my-lord.in/, mobile applications, social media sites, and any other digital services or facilities operated or used by IDPL from time to time (collectively referred to as the “Sites” the website (the "Site").
IndiadotCom Digital Private Limited ("hereinafter IDPL") respects your online privacy and recognizes your need for appropriate protection and management of any Personal Information you share with us.
IDPL is the owner of the Site to which the Policy is applicable. You may be required to provide Personal Information to install/use the Site. By accepting the policy at the time of registration, you expressly approve and consent to the collection, storage, use and disclosure of your Personal Information by IDPL as described in this Policy.
Objective and Scope
IDPL values the trust placed in us by our users and therefore, we follow the highest standards of privacy guidelines to protect the information shared by you with us.
This Privacy Policy governs the use of Personal Information shared (as defined below) with or collected by IDPL from the users or subscribers.
This Privacy Policy describes the usage of information provided or collected on the sites and applications where this privacy policy is posted. We follow this privacy policy in accordance with applicable law in the places where we operate. In some cases, we may provide additional data privacy notices specific to certain services or regions. Those terms are to be read in combination with this policy.
Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications like social media login) the information we collect through those third-party sites linked with our applications is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications. Please also keep in observance that our sites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our sites or applications and to read the privacy policies of other sites that may collect your personal information.
All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use.
This Privacy Policy should be read in conjunction and together with the Terms of Use applicable to the Site you are using.
User Consent
By using the Site (for example, when you register for an account, purchase a service, enter a contest or promotion, or communicate with us, on our sites or applications), you agree to provide consent to our collection, use, and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding with further operations.
Collection and Use of Personal Information
‘Personal Information’ or ‘PII’ is defined as any information that identifies (whether directly or indirectly) a particular individual or natural person such as the individual’s name, postal address, email address, and mobile number indicating to that particular person or is identifiable. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.
Information you provide to us
We may ask for and collect the following personal information about you when you use the Site and without this information, we may not be able to provide you with all the requested services;
First and Last Name
Email ID
Primary Phone No.
City & State
Information we collect automatically
We collect information about you and your use of our service, your interactions with us, and our advertising, as well as information regarding your computer or other device used to access our service. The information includes:
Your interactions with our email, customer care, and messaging platform.
Geo-location information like IP addresses,
Cookies;
You can read more about how we use cookies in our Cookie Policy.
Information we collect through third parties
Third-party services
If you link, connect, or login through the site account with a third-party service i.e. Google, Facebook, and Twitter they may send us information such as your registration and profile information from the service.
Purposes and Lawfulness of processing
We will only collect and process personal data about you where we have a lawful basis. The lawful basis on which we would process our personal information includes obtaining explicit consent from you for processing your personal information or processing for “legitimate interests” where processing is necessary by us to provide you with customer support or process your data for providing premium services (for e.g. processing your information by our payment gateway service providers).
We use the information to provide, analyze, administer, enhance and personalize our service and marketing efforts, to process your registration, your orders, payments, and to communicate with you related to below-mentioned points. For example, we use the information to:
Prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforce our terms (such as determining free trial eligibility);
Communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we can send you news about the Site, details about new features and content available and special offers, promotional announcements, and consumer surveys, and to assist you with operational requests such as password reset requests.
Notify you about changes in terms of service.
Allow you to participate in interactive features offered through our Services.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing, chargeback, and collection.
We may also use your information to contact you about our own and third-party services that may be of interest to you. If you do not want us to use your information in this way, please provide explicit consent for the same when we collect your data and/or adjust your user preferences in your account profile concerning your choices/preferences provided.
Disclosure to third parties
General Disclosure
At times we may make certain personal information available to strategic partners that work with Us to provide service, or that help Us market to customers. For example, when you purchase and activate a subscription(s), you authorize the Site to exchange the information you provide during the activation process to carry out a service. If you are approved for service, your account will be governed by the Sites privacy policy. Personal information will only be shared by the Site to provide or improve our service and marketing aspects; it will not be shared with third parties for their marketing purposes.
We do not share your personal information with Companies, organizations, or individuals outside of the Site except in the following cases:
Promotional Offers: We’ll share or disclose your personal information outside of the Site when we have your consent. For example, providing E-mail related services such as marketing newsletters, promotions, and offers.
Business Transfers: We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer support.
Legal: In the event of any requirement by court order, government, or quasi-government agency to disclose Your Personal Information, We will disclose information as may be legally required. We may also disclose Your Personal Information if we, in the good faith, believe that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.
In the event the Site is merged with or acquired by another company, we and our affiliates may share your personal information, wholly or in part, with another business entity.
Your Controls and Choices
We provide you the ability to exercise certain controls and choices regarding our collection, use, and sharing of your personal information. In accordance with applicable law, your controls and choices may include:
Managing Your Information: You can access and update some of your personal information through your account settings. If you have chosen to connect your Site account to a third-party application, like Facebook, Google, or Twitter, you can change your settings and remove permission for the app by changing your account settings. You are responsible for keeping your personal information up-to-date. IDPL or the site will send you periodic reminders via e-mail to maintain the accuracy of your personal information.
Rectification of Inaccurate or Incomplete Information: You can ask us to correct inaccurate or incomplete personal information concerning you (this is the information that you cannot update yourself within your Site account) by sending us an e-mail.
Data Retention and Erasure: We retain your personal information as long as necessary for the performance of the contract between you and us to comply with our legal obligations. If you no longer want us to use your information then you can request that we erase your personal information and close your account. Please note that if you request the erasure of your personal information;
We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend an account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.
We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting, and auditing obligations.
Because we maintain copies of the Site to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
Withdrawing Consent and Restriction of Processing: For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by sending us an e-mail. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which the request was made by you and stop any further processing of your personal information
Objection to Processing: Where your personal information is processed for direct marketing purposes, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an e-mail to us at contactus@mylord.in
You can write to our data protection officer in case of any grievance or complaint. You have the right to complain about the data processing activities carried out by The Site before the competent data protection authorities. Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take into account your interests and preferences. If the collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision about whether to participate or not. If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact our customer support team.
Children’s Privacy
This Site is not intentionally designed for or directed at persons less than 16 years of age. The Site does not knowingly permit any person who is under 16 years of age to register with the services or to provide any other personally identifying information. If IDPL becomes aware that any personally identifiable information of persons less than 16 years of age has been collected on the Site without verified parental consent, then the Site will take the appropriate steps to delete any such information and notify the parent
However, we consider it the responsibility of parents to monitor their children’s use of our services. Nevertheless, it is our policy not to collect and process any personal information from children below 16 years of age or offer to send any promotional materials to persons in that category. The Site does not seek or intend to seek or receive any personal information from children. Should a parent or guardian have reasons to believe that a minor has provided the Site with personal information without their prior consent, please contact our customer support team to ensure that the personal information is removed from the Site.
Security and compliance with laws
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. We have adequate safeguards and infrastructure to comply with the laws in India to protect your personal information. We will comply with Information Technology Act, 2000 and all other applicable data protection laws in India to protect your privacy
Change in Policy
This Privacy Policy is subject to change from time to time. We reserve the right, at our sole discretion, to modify the terms of this Privacy Policy from time to time in order to ensure compliance with applicable laws (“Updated Terms”). The Updated Terms shall be effective immediately and shall supersede these the terms of this Privacy Policy. We will not be under an obligation to notify you of any changes to this privacy policy except if the changes made to the policy significantly affect your rights or as may be required by law. You shall be solely responsible for reviewing the Privacy Policy from time to time for any modifications. By continuing to use The Site after the updated Terms have been published, you affirm your agreement to the updated terms.
XIV. Contact information
Support: If you require any information or clarification regarding the use of your personal information or this privacy policy or grievances with respect to the use of your personal information, please email us at contactus@mylord.in
Data Controller: If you have any queries, or complaints regarding the collecting, processing, or transfer of personal data/information or regarding this policy please do contact us.
